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BitStream Newsletter

MultiMediator's BitStream - ISSUE #24
[-- July 26, 2000 --]
The Newsletter of Canada's Multimedia Guide
Publisher: MultiMediator - Editor: James Porteous

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"The Internet was established by massive public subsidies, and now, without a shred of public debate, the system has become the plaything of a handful of billionaire investors who use their power to commercially carpet-bomb every possible moment of our lives." -- Prof. Robert McChesney, University of Illinois

THIS ISSUE'S STREAM:

+++ ITV Could be Reality within a Year
+++ Telus and Blockbuster to Offer Video-on-Demand Trial
+++ HMV.com to Sell Digital Downloads
+++ Rogers High Speed Internet Growth
+++ Firms Fume over Proposed CD Levy
+++ British Columbia Rates Video Game 18+
+++ New Media Tax Credits: Old Solutions?
+++ US House Passes Anti-Spam Bill
+++ Quebecor Pulls Plug on Two Web Sites
+++ Mediconsult.com Makes Cuts to Stem Bleeding
+++ Should You Stay or Should You Go?
+++ Firm Uses Web Site to Test Bus Advertising
+++ Winners of Write 2000 Announced
+++ CAB to Offer Online Companies a Link to Broadcasters
+++ Liberty Village New Media Centre Revisited
+++ Geekers' Corner: Equity Pizza
+++ Byte Back: Letter to the Editor

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[-- NEWSPEAK: MULTIMEDIA INDUSTRY NEWS --]

+++ ITV Could be Reality within a Year
As many as 100,000 Canadian homes could be hooked up to interactive television (ITV) in the next year, according to a recent report from the Angus Reid Group. The report indicates that the appeal of ITV stems in part from the fact that televisions are already in more than 11.5 million households, eliminating the need to purchase a new appliance. The promise of bigger screens and the lure of high-speed cable access are also said to account for the fact that about 4 percent of those surveyed stated that they are "very likely" to subscribe to the service in the next year (translating to approximately 100,000 households), and 17% are "somewhat likely." The study also found that 72% of those expressing an interest in subscribing to the service are willing to pay more for the service. ITV was defined as a digital service that provides "Internet access through a television set, including e-mail, browsing, chatting, banking, shopping, bookmarks, and online information such as news, sports, weather, stocks, and travel information."
http://www.angusreid.com

+++ Telus and Blockbuster to Offer Video-on-Demand Trial
Telus of Burnaby, BC and Blockbuster have announced a trial service in early 2001 that will deliver feature- length movies from Blockbuster to the televisions of 5,000 Telus high-speed Internet customers, taking advantage of Telus's ADSL network and DSL-enabled set top box. Following a successful trial, Telus would launch a broadband commercial video-on-demand service on its Internet portals that will be adapted for broadband customers. "Streamed real-time video is an exciting example of the allure of broadband services," said Mark Schnarr, Telus vice-president of Internet services. "The convenience is what makes it so attractive -- customers can watch what they want, when they want."
http://www.telus.com

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+++ HMV.com to Sell Digital Downloads
HMV.com is set to become the first Canadian music retailer to sell digital downloads. As of July 17th, visitors to HMV.com were able to purchase music by EMI artists such as D'Angelo, dcTalk, Everclear, Janet, Pink Floyd, Bonnie Raitt, Selena, Frank Sinatra, Snoop Dogg, Spice Girls and Tina Turner. The EMI database includes more than 100 albums and 40 singles. The process uses Supertracks, an enabler of legitimate digital distribution of music (DDM).
http://www.hmv.com

+++ Rogers High Speed Internet Growth
Rogers Cable has added another 50,000 customers to its high speed Internet access service for the second quarter, ending June 30, 2000. That is more than double the 24,500 customers added in the previous year's second quarter, bringing the total number of Rogers@Home customers to 265,866. "This dramatic growth in the quarter indicates the demand for this product," said John Tory, President and Chief Executive Officer, Rogers Cable. "Rogers now has more high speed Internet customers than any other company in Canada."
http://www.rogers.com

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+++ Firms Fume over Proposed CD Levy
Canadian software firms are upset with a proposal that would see the levy on recordable compact discs increase nine-fold. The software industry currently pays a 5.2 levy on recordable CDs, payable to the Canadian Private Copying Collective (CPCC), who then distributes the money to Canadian authors, performers and recording companies. The CPCC apparently "put in another proposal in March to jack up the levy for recordable CDs to 50 cents next year." This proposal, due to be heard by the board in October, also includes an increase for blank audio tapes and minidiscs. The new levy would top at $1.75 for minidiscs, CD-R Audio and CD-RW Audio, up from the current rate of 60.8 cents and a rate of 50 cents for CD-R and CD-RW. The present rate is 5.2 cents. "We are being forced to pay for the sins of others," David Paterson, executive director of the Ottawa-based Canadian Advanced Technology Alliance, told the Globe and Mail. (Source: Globe and Mail)

+++ British Columbia Rates Video Game 18+
In what is thought to be a first for any jurisdiction in North America, British Columbia's chief film censor/classifier has decided to restrict access to some video games. The purchase or rental of Activision's Soldier of Fortune will be restricted to those 18 or over. An editorial in The Globe and Mail points out that anyone, no matter their age, will still be able to download a demo version of the game from the publisher's Web site, despite the site's notice that the game "contains depictions of graphic violence that may not be suitable for young children."
http://www.activision.com

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+++ New Media Tax Credits: Old Solutions?
Alex Du has written a compelling overview of the New Media Tax Credits for Playback Magazine. The article, entitled New media tax credits: old solution for new economy, considers many options, such as who qualifies, how much one might expect and much more. Du is a lawyer at the Toronto law firm of McMillan Binch.
http://www.playbackmag.com/articles/20000710/pb29559.asp?m

+++ US House Passes Anti-Spam Bill
The US House of Representatives has overwhelmingly passed a bill limiting the use of bulk unsolicited commercial e- mail, also known as Spam. The bill, entitled Unsolicited Electronic Mail Act, and introduced on July 18th, "bans Spam unless it includes a return e-mail address that recipients can use to opt out of getting further unwanted messages." The Direct Marketing Association, which represents many of the companies doing the "Spamming", called the vote a mixed victory. One representative said what "we're likely to see is marketers incurring much higher costs with this form of advertising, as they will have to go and look up every ISP of every address they e-mail to see what their Spam and privacy policies are." (Source: Newsbytes.com)
http://www.emarketer.com/enews/20000718_spam.html?ref=dn

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+++ Quebecor Pulls Plug on Two Web Sites
In what is being called "an unexpected move," Quebecor has shut down the Web sites for two of its largest newspapers in Quebec, citing both lack of demand and union woes. The closure of the sites for Le Journal de Montreal and Le Journal de Quebec were announced on July 15th. The explanation for the move, now posted online, states that "after study and analysis by outside consultants, the papers had concluded that simply reproducing themselves online with no value added was of no interest to either their readers or to Web surfers in general." Luc Lavoie, a spokesman for Montreal-based Quebecor, denied that the move was a signal that Quebecor has any intention of backing away from Canoe, the online service owned by Sun Media division. "The answer is a flat no," he is quoted as saying in the Globe and Mail. (Source: Globe and Mail)
http://www.journaldemontreal.com
http://www.journaldequebec.com

+++ Mediconsult.com Makes Cuts to Stem Bleeding
The Toronto-based medical advice site, Mediconsult.com, has cut 100 of its staff in "an effort to reduce expenses before it runs out of money," according to an article in The Toronto Star. Tom Peacock, vice-president of communications said about 35 of 85 employees in the company's Toronto office have already been let go. Once the cuts are completed, the company will be left with only 23 people in its former headquarters in Toronto. The company recently shifted its headquarters to New York city. Peacock told the Star that the company "will now focus on building an online community of physicians and pharmaceutical companies, rather than throw resources into consumer-oriented sites that haven't generated revenues." (Source: The Toronto Star)
http://www.mediconsult.com

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+++ Should You Stay or Should You Go?
We've all heard about the so-called Brain Drain, the decades-old movement of Canadians to the warmer, and often higher-paying, life in the United States. Now Stornoway Communications has joined forces with Canoe to present Canada's first interactive Web site to report on the Brain Drain in real time. The site, officially launched at a special ceremony at the Design Exchange on July 25th, allows users to find information on the cost of immigration, cost of living, health and taxation. Visitors can also take a brief survey to see if they qualify for the big move. Content on the Canoe accessible site will be refreshed constantly in real time.
http://www.canadasbraindrain.ca

+++ Firm Uses Web Site to Test Bus Advertising
If you live in the Toronto area you may have seen the ads featuring a close-up photo of a man's unshaven face, his lips a deep purple or lime colour. The ads feature little more than a Web site address. When users went to that address they were asked to answer a short series of questions (Do you live or work in the Greater Toronto Area? Have you seen the Shades Lipstick ads on buses?) until finally reaching the main point: "Shades for Men is a fictitious product; the intent of this campaign is to gauge interest in such a product and to test bus advertising as a vehicle for launching new products." The idea is not a new one (it was used before in Dublin, Ireland a few years ago) but the site has averaged about 150 hits a day. (Source: Fox News)
http://www.shadesformen.com
http://www.foxnews.com/vtech/0706/t_rt_0706_21.sml

+++ Winners of Write 2000 Announced
Chapters Online, CBC4Kids, IBM Printing Systems and Trafford Publishing have announced the winners of the popular children's writing contest, Write 2000. Over 1,800 entries were received, from which 100 were selected to be part of a print-on-demand book entitled Write 2000 - Stories by Canadian Children. The book may be purchased online for $9.95, while selected entries may be viewed on the CBC4Kids Web site. The book will be printed "on- demand" with technology enabling the books to be manufactured one-at-a-time to fill individual orders. All proceeds from book sales will be donated to the "Family Literacy Program" of Frontier College, a volunteer-based organization that teaches people across Canada to read and write.
http://www.chapters.ca/kids/contests/write2000
http://www.cbc4kids.ca/write2000

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[-- PLUG: INDUSTRY ANNOUNCEMENTS --]

+++ CAB to Offer Online Companies a Link to Broadcasters
The Canadian Association of Broadcasters (CAB), the voice of Canada's private broadcasting industry, is focusing their annual convention on the opportunities of the Internet and online media. The largest broadcasting event of the year, Broadcasting 2000: on-air.on-line, will take place November 12 to 14, 2000 in Calgary, Alberta at the Telus Convention Centre. This innovative forum will provide online companies with an ideal venue to network with over 400 broadcasters eager to develop new business strategies and revenue streams. The CAB will be working closely with MMSG to develop content relevant to the new media industry. Broadcasting 2000 will feature an On-line Business Exchange with prescheduled appointments, presentations and demonstrations by leading online companies. This is your chance to build awareness, new partnerships and business opportunities with broadcasters. For more info on how to participate, register, sponsor and to be added to the Broadcasting 2000 mailing list, visit the CAB's Web site at http://www.cab-acr.ca or contact the CAB directly at ssiska@cab-acr.ca.

+++ Liberty Village New Media Centre Revisited
In an item entitled "Liberty Village Appointments Announced" (BitStream #22) we mistakenly omitted information regarding the funding of the Liberty Village New Media Centre (LVNMC). LVNMC was made possible with the financial support of the Ministry of Energy, Science and Technology and a number of other private and public sector partners.

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[-- GEEKERS' CORNER: EDITORIAL --]

+++ Equity Pizza

By Bart Steward
mailto:bsteward@multimediator.com

There is no denying that we work in a fascinating industry. Billion dollar mergers and the convergence of traditional and new media entities paint a fascinating picture of an evolving Canadian new media landscape where opportunities abound. These are indeed interesting times.

They can also be turbulent times.

No sooner is one IPO completed when along comes another company peddling its asset-less stock to the world. These are largely hollow promises, based on the potential of bright futures that nobody can really predict. It's all lunacy if you ask me. Companies appear and disappear with astounding rapidity. "Here today and gone tomorrow," could be our industry motto.

This leads me to the heart of the matter. I have noticed that the attitude of job seekers is changing. Maybe not in a prevalent fashion yet, but the trend is there.

A recent job applicant asked me to describe our company. As I answered his question, one thing I said struck me as hollow: "We have an employee profit-sharing plan," I heard myself saying. Now, don't get me wrong. We are a successful company and all is well. But even as I spoke those words I realized that I had heard them before, spoken in just this situation, only I was the interviewee. And it occurred to me that in my entire new media career I have not once benefited from a profit-sharing plan. Despite having worked many late night crunches while eating pizza at my desk, I remain fiscally challenged in the world of employee profit-sharing.

Hollow promises indeed.

And it was clear that this candidate was equally unimpressed by our offer to share our good fortune with him. This of course is not the first time I have observed this new attitude. People are increasingly unimpressed by the lure of IPOs, stock options and profit- sharing plans. Cash is where it's at these days. What's in it for me? Eating pepperoni pizza at midnight no longer cuts it as an equity stake in this business.

Personally I find this new attitude refreshing. It offers a change from the pompous, self-aggrandizing bull which floats around our industry. Give me a break!

Sometimes I fear we are becoming another garment industry, with only slightly more aesthetic trappings. Coke machines dispensing free cans and billiard tables in the common room. A great place to eat equity pizza.

So here's a message to the sweat shops of the Canadian new media industry: You are about to receive a rude awakening. The talent pool is getting very shallow of late and quality people are harder to find. Witness the successes of several high-tech recruiting companies. At a 25-35% commission, they're laughing all the way to the bank on our backs.

This recent candidate's resume read like a war story. Sweat shop after sweat shop. I didn't bother to ask for details. To be honest, I'd heard it all before. It's my own story, only the names and dates are different.

I will end with a simple warning for the tailors of new media. There are too many companies in our little industry, each vying for a slice of the limited customer pie. Competition for talented staff is becoming fierce. Be careful of the promises you make. They may come back to haunt you.

Bart Steward is happily employed as the vice-president of production at MMSG, where pizza and profit-sharing abound.

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[-- BYTE BACK: LETTER TO THE EDITOR --]

Okay, we're all getting a great laugh from Gourmet Spam, but should you be thinking of the 'glass house' principle a little?

"In print mediums, both online and off,..." (Spot the (sic), BitStream #22)

Now, where were you on the day the teacher taught that the plural of 'medium' is 'media'? This is an oft-made mistake and some of my colleagues are thinking of taking up a collection to have billboards produced which scream this message near all major North American interactive centres. Next time you're at a conference or meeting, count the times the word is misused. It could be the start of a fun new drinking game!

The next phrase in the billboard series would be 'new media' (with credit going to Ted Boyd of IAB Canada for talking about this one at the Marketing Magazine online media seminar). As Ted suggested, can we FINALLY stop calling interactive a 'new' medium?!?!?!

Jennifer Johnston
Audience Development Strategist, CyberSight

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[-- ABOUT MULTIMEDIATOR'S BITSTREAM --]

MultiMediator's BitStream is a FREE e-mail newsletter published every two weeks by MultiMediator - Canada's Multimedia Guide. Each issue features news, announcements, job listings, and other items of interest to the Canadian multimedia community. Send your multimedia industry news and information to mailto:bitstream@multimediator.com. (Please do NOT send attachments.) If you contact companies or individuals mentioned here, please tell them you saw them in MultiMediator's BitStream.

Since 1995, more than a million people have turned to the MultiMediator Web site for information about Canada's multimedia industry. Find out why at .

Reach thousands of Canadian Internet professionals with just one buy! Advertise in MultiMediator's BitStream. It's fast, easy, and effective!
For rates: (416) 364-1455 Ext. 100 or
sales@multimediator.com

Copyright 2000 MultiMediator. All rights reserved. "BitStream" is a trademark of MultiMediator Partnership. The content of BitStream may be reproduced in any medium for non-commercial purposes as long as proper credit is given.

No electrons were harmed in the making of this newsletter.

Evolved from the extensive participation of MultiMediator and MMSG in the new media industry and their respective job placement activities, MultiMediator PixelScout is a recruiting company pleased to devote itself exclusively to the new media industry. For more information, call (416) 410-7704, e-mail recruiting@pixelscout.com, or surf
http://www.pixelscout.com.

If you've got some Canadian multimedia industry news and information, send it to:

bitstream@multimediator.com

BitStream is edited by James Porteous and produced by MultiMediator.

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