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BitStream Newsletter

MultiMediator's BitStream - ISSUE #25
[-- August 9, 2000 --]
The Newsletter of Canada's Multimedia Guide
Publisher: MultiMediator - Editor: James Porteous

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"Information doesn't want to be free; only the transmission of information wants to be free. Information, like culture, is the result of labour and devotion, investment and risk; it has a value. And nothing will lead to a more deafening cultural silence than ignoring that value and celebrating ... [companies like] Napster running amok."

-- Edward Rothstein of The New York Times on the debate surrounding Napster

THIS ISSUE'S STREAM:

+++ CanWest Buys Hollinger Print Assets for $3.5 Billion
+++ Chapters Online Launches Villa.ca
+++ Quebecor Disappointed With Its New Media Results
+++ Is the Digital Divide Narrowing in Canada?
+++ The Canadian Information Highway Report
+++ High Speed Competition Heats Up
+++ Shaw Creates Big Pipe for Broadband Services
+++ TVOntario to Create Internet Job Training Fund
+++ SamtheRecordMan.com Gets in the MoodLogic
+++ Loblaws to Offer Free Surfing
+++ Sympatico.ca Top Canadian Web Site
+++ Shop 'till You Drop With Wireless
+++ IMAT Board and President Elections
+++ SMART Toronto President Appointed
+++ International EMMA Awards Call for Entries
+++ Toronto's Technology Associations Summit
+++ Brain Dump: What's All This ASP Stuff About?

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[-- NEWSPEAK: MULTIMEDIA INDUSTRY NEWS --]

+++ CanWest Buys Hollinger Print Assets for $3.5 Billion
The dust is still settling on what some are calling "the largest transaction in Canadian media industry history" in which CanWest Global Communications agreed to pay $3.5 billion for the major newspapers held by Conrad Black's Hollinger. The deal will see CanWest Global Communications owning daily newspapers in every province except Manitoba and New Brunswick, as well as half-interest in Black's flagship daily, The National Post. The deal will also include various weekly newspapers, magazines and more. CP is reporting that "co-operation between the National Post and Global Television is to begin immediately, as will the integration of globaltv.com and other CanWest Web sites with Hollinger's Internet properties, which include canada.com, careerclick.com, carsclick.com, individual newspaper sites and the canada.com city portals."
(Source:CP)
http://www.canwestglobal.com/cw_hol.htm

+++ Chapters Online Launches Villa.ca
Chapters Online has announced the newest member of its online family with the introduction of Villa.ca, a site featuring an inventory of home and garden products. The site features cookware, tableware, glassware, kitchen supplies, gardening tools, bird feeders, barbecues and many more items. Through agreements with more than 80 suppliers, Villa.ca offers more than 6,500 products for sale online, as well as providing a home for two online magazines, ''Kitchen Magazine'' and ''Gardening Magazine.'' ''Our team has been busy building what we believe will quickly become the premier online destination for Canadians who love to cook, garden and entertain,'' said Tony Rodrigues, vice president, Home and Garden, Chapters Online.
http://www.villa.ca

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+++ Quebecor Disappointed With Its New Media Results
Quebecor says it will roll up its sleeves to turn around its new media operations after reporting a $11 million loss during the second quarter, according to a report in the Montreal Gazette. Quebecor is said to have singled out its new media sector, including Canoe.com and Nurun, for particular attention. President and chief executive Pierre Karl Peladeau said in a written statement that "Quebecor's bottom line for the quarter was a $10.7-million loss, of which $8.1 million was caused by Canoe and $2.6 million by Nurun. We therefore plan to take action to turn the situation around as quickly as possible so as to reduce our losses and get these businesses closer to profitability." Peladeau did not specify what those actions might be. (Source: Montreal Gazette)
http://www.quebecor.com

+++ Is the Digital Divide Narrowing in Canada?
A survey released by Angus Reid shows that the so-called digital divide is narrowing as poorer and less educated Canadians join the Internet revolution. Seven in 10 Canadians are said to be able to log on at work, home, schools or other public facilities. The survey shows that this indicates a rise of 55 percent from a year ago. In its summary of the survey, the Globe and Mail reports that "49 per cent of low-income Canadians -- defined as a family earning less than $40,000 a year -- now have access, compared with just 30 per cent a year ago" while "51 per cent of Canadians with a high-school education now have access, up 55 per cent from a year ago." Women have also "closed the gender gap slightly, with 66 per cent having access compared with 73 per cent of men. That seven-percentage-point gap is down from nine points in 1999." (Source: Globe and Mail)
http://www.angusreid.com

In another study of Internet usage, Media Metrix found that Canadian Web surfers are just as likely to come from low-income as high income. In fact, of Canadians who surf the Web from home, 29 per cent were from households with combined incomes below $40,000. The percentage of surfers with combined incomes above $75,000 was also 29 per cent. The Toronto Star reports that "higher-income households were more likely to check out sites devoted to big-ticket items such as homes, cars and travel, while the lower- income group spent more time looking at educational and career opportunities." The results are based on the Internet activities of 6,333 Canadians who surfed from home in June 2000. (Source: The Toronto Star)
http://www.mediametrix.ca

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+++ The Canadian Information Highway Report
The Office of Learning Technologies (OLT), HRDC and partners in Industry Canada will soon publish a survey and research report entitled: "The Canadian Information Highway and the Dual Digital Divide." The report, by Andy Reddick of the Public Interest Advocacy Centre in Ottawa, is expected to challenge the assertion that the issue of the Digital Divide is being addressed.
http://olt-bta.hrdc-drhc.gc.ca

+++ High Speed Competition Heats Up Insiders are expecting the battle for high-speed Internet customers to heat up. Bell Canada and Rogers are waging a very visible battle to win the hearts and mice of high- speed Internet users, with a variety of claims and counter-claims making the rounds. And not without justification do they battle so. A recent survey by International Data reveals that residential high-speed users in Canada jumped to 850,000 at the end of June, up from 566,000 at the end of 1999. Joe Greene, vice- president of Internet research at IDC Canada, told the Toronto Star that with the introduction of video streaming and conference calls, the demand for high-speed access will also increase. (Source: The Toronto Star)

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+++ Shaw Creates Big Pipe for Broadband Services
Shaw Communications is creating a new company to provide a national fibre backbone for broadband Internet services. The company, called Big Pipe, will serve as the primary Internet backbone for Shaw's broadband Internet customers. "When completed, Big Pipe's fibre network will extend connectivity to all the major Internet peering points in Canada and the US and provide our customers with fast, reliable access to the Internet and the World Wide Web," says President and CEO Jim Shaw.
http://www.shaw.ca

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Reach thousands of Canadian Internet professionals with just one buy! Advertise in MultiMediator's BitStream. It's fast, easy, and effective! For rates: (416) 364-1455 Ext. 100 or sales@multimediator.com
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+++ TVOntario to Create Internet Job Training Fund
TVOntario is set to launch a $5 million Lifelong Learning Challenge Fund. The initiative will create new opportunities for Ontarians to learn critical job skills through the Internet, said Dianne Cunningham, Minister of Training, Colleges and Universities. TVOntario will issue a call for proposals in August from employers, industry organizations, unions, and educators to develop Ontario- based online skills training programs. "This announcement is TVOntario's first step in meeting its new mandate to develop a flexible source of learning and training that can be delivered to people in their homes, workplaces and communities and provide them with access to high-quality learning when and where they need it," said Cunningham.
http://www.edu.gov.on.ca/eng/document/nr/00.07/tvo.html

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+++ SamtheRecordMan.com Gets in the MoodLogic
SamtheRecordMan.com has become the first Canadian music retailer to add MoodLogic to its Web site, an innovation that allows shoppers to conduct advanced searches for music titles based on their mood and personal tastes. The MoodLogic Browser is based on a database of "perception- based multidimensional music profiles -- containing over 400,000 songs so far, including most of the Billboard Top 40 since 1960." Each song is carefully classified by "descriptive and emotional criteria" by a panel of over 20,000 actual customers and professional music specialists. "We believe that our online community will love the fact that they can search for music titles based on their preferences and mood," says Jason Sniderman, president and CEO, SamtheRecordMan.com. "Imagine the fun of searching for music for the perfect date, or for blowing off steam or just relaxing."
http://www.samtherecordman.com

+++ Loblaws to Offer Free Surfing Loblaws, with a chain of 1000 corporately owned and franchised stores, has quietly begun handing out free Internet service. The pilot project will offer customers Internet access, e-mail, online calendar and use of a message board, all at no cost. It is hoped the project will help to encourage users to bank online using PC Financial, the in-store CIBC venture. Loblaws spokesperson Geoff Wilson told the Toronto Star that at the moment the chain is "making sure it's all working from a technical point of view, making sure the dial-up numbers are available and that the technical support is up to scratch for our brand and customers.''
(Source: The Toronto Star)

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+++ Sympatico.ca Top Canadian Web Site
A recent Media Metrix study has found that Sympatico.ca is the most visited Canadian Web site. The total number of unique visitors to the site rose to 3.4 million, up from 3.3 million since May, equaling 83 million page views per month. The other top sites in the survey included ICQ Applications, MSN.com, Yahoo.com and MSN Messenger. Media Metrix also found that 12 million Canadians used the Internet from home during June, including 2.7 million French-speaking Canadians.
http://www.mediametrix.ca

+++ Shop 'till You Drop With Wireless
The Shopping Channel has joined the wireless revolution after finding a home on Rogers AT&T Wireless Mobitex network. Canada.Internet.com reports that The Shopping Channel has "developed enhanced wireless content ... that provides the Rogers AT&T Go.Web browser with a unique information channel." The initial features will include a program guide, TSC News and Last Minute Gifts and a selection of five items that can be purchased "on the go." Future functions to be added over the next few years will include "wireless versions of all e-commerce, personalization and customer service modules."
(Source: Canada.Internet.com)

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[-- PLUG: INDUSTRY ANNOUNCEMENTS --]

+++ IMAT Board and President Elections
If you have a burning desire, the leadership and a vision for interactive new media, make it a reality by becoming the new President of the Interactive Multimedia Arts & Technology Association (IMAT). The IMAT annual general meeting and elections will be held September 26th in Toronto. Four Board of Director positions are also up for nominations. For more information, e-mail: imat@imat.ca or surf to http://www.imat.ca.

+++ SMART Toronto President Appointed
The Board of Directors of SMART Toronto have announced the appointment of Mitzie Hunter as President of the association effective August 8th, 2000. Ms. Hunter will report to Dave Wharry, Chairman of the Board of SMART Toronto. She will work closely with the Board to direct all aspects of SMART Toronto's activities, guiding its efforts to leverage Toronto's strengths in the high tech sector and promote Toronto as a world center for the creation and distribution of digital media. In addition she will lead the strategic operations of the association. SMART Toronto is the voice for the networked economy, working with its members to improve and promote networking, applications sharing and new media developments in Toronto and area. In so doing, SMART Toronto brings companies together so they can jointly benefit from each other's resources and expertise.
http://www.sto.org

+++ International EMMA Awards Call for Entries
The International EMMA Awards recognize excellence in digital media content creation through the acknowledgement of best practices and ongoing educational programmes. The 2000 EMMAs will honour the best in Web and title projects across 40 categories, including: Advertising, Business, Commerce, Education, Entertainment, Digital City, Games, General Interest, Interactive Approach, Lifestyle and Technology. The deadline for submission of entries is September 30, 2000. Further information and entry forms can be obtained from the EMMA Web site.
http://www.emma-foundation.org/awards.asp

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[-- DIGERATI DATEBOOK: UPCOMING INDUSTRY EVENTS --]

+++ Toronto's Technology Associations Summit
August 16, 2000 in Toronto, ON This will be an evening where you can listen to and ask the Presidents of some of Canada's largest professional computer/Web associations what exactly is happening in your industry. Hear how these organizations lobby for the rights of computer and Web professionals everywhere - especially within your own country. To register, please e-mail Ruth Bayer at ituniversit-e@home.com.

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[-- BRAIN DUMP: TECH TUTORIAL --]

What's All This ASP Stuff About?

By Ray Ganong
mailto:rayg@vytalnet.com

At its most basic level, an Application Service Provider (ASP) provides nothing more than an application hosted on a public network. This allows companies to focus on their core competencies by outsourcing the deployment, management and maintenance of their software. The benefits for customers are obvious (to anyone who has managed in- house software!):
* no unreasonable implementation and training costs;
* a reasonable monthly usage fee ("pay as you play"); and
* the ability to have the latest software always at your disposal.

A number of large companies are moving from traditional software distribution to this ASP style of providing software. PeopleSoft, for example, believes that 50 percent of its revenues will come from ASP services in just two years. The number of companies that classify themselves as ASPs is also rising dramatically. The Application Service Provider consortium, the industry's representative body, was founded in May 1999 with 25 members. It now claims over 400 members.

Studies have shown significant savings can be obtained, somewhere in the order of 35-50% of the annual IT budget. Additionally, ASP users can take advantage of additional benefits because they are able to support a more mobile workforce. Many ASP-delivered applications are based on a "thin-client" model, meaning clients can log on from more than one location and still do their jobs.

There are always risks with new approaches. Some of the concerns about using an ASP include:
* Security & protection of data: electronic vaulting is a good solution so that your valuable data is off-site and protected, even if the ASP goes belly-up!
* Reliability of ASP infrastructure: they better be "bullet-proof"
* Performance and speed of access to applications: everyone wants speed!
* Financial strength and longevity of the ASP: need we say more?

Because of the above concerns, it is very important to strike a good service-level agreement with an ASP that defines responsibilities and invokes penalties if certain thresholds are not maintained.

Using an ASP to support your business may allow you to get back to the core business of servicing your customers instead of managing technology. You may also be able to present a more professional image to your clients by leveraging more sophisticated tools offered by an ASP.

Ray Ganong is the Chief Technology Officer of VytalNet (http://www.vytalnet.com), a company that provides an automated backup and restore technology, to companies across North America and around the world.

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[-- ABOUT MULTIMEDIATOR'S BITSTREAM --]

MultiMediator's BitStream is a FREE e-mail newsletter published every two weeks by MultiMediator - Canada's Multimedia Guide. Each issue features news, announcements, job listings, and other items of interest to the Canadian multimedia community. Send your multimedia industry news and information to mailto:bitstream@multimediator.com. (Please do NOT send attachments.) If you contact companies or individuals mentioned here, please tell them you saw them in MultiMediator's BitStream.

Since 1995, more than a million people have turned to the MultiMediator Web site for information about Canada's multimedia industry. Find out why at http://www.multimediator.com/.

Reach thousands of Canadian Internet professionals with just one buy! Advertise in MultiMediator's BitStream. It's fast, easy, and effective!
For rates: (416) 364-1455 Ext. 100 or
sales@multimediator.com

Copyright 2000 MultiMediator. All rights reserved. "BitStream" is a trademark of MultiMediator Partnership. The content of BitStream may be reproduced in any medium for non-commercial purposes as long as proper credit is given.

No electrons were harmed in the making of this newsletter.

Evolved from the extensive participation of MultiMediator and MMSG in the new media industry and their respective job placement activities, MultiMediator PixelScout is a recruiting company pleased to devote itself exclusively to the new media industry. For more information, call (416) 410-7704, e-mail recruiting@pixelscout.com, or surf
http://www.pixelscout.com.

If you've got some Canadian multimedia industry news and information, send it to:

bitstream@multimediator.com

BitStream is edited by James Porteous and produced by MultiMediator.

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