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BitStream Newsletter

MultiMediator's BitStream - ISSUE #35
[-- February 22, 2001 --]
The Newsletter of Canada's Multimedia Guide
Publisher: MultiMediator - Editor: James Porteous

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"Microsoft is like this intellectual roach motel -- big brains go in and you don't see anything come out."

-- Paul Saffo, UPSIDE Magazine

THIS ISSUE'S STREAM:

+++ Calling All BitStream Readers!

[-- NEWSPEAK: MULTIMEDIA INDUSTRY NEWS --]
+++ Call for 2001 Canadian New Media Awards Nominations
+++ Can Young High-Tech Execs Survive Roller Coaster?
+++ Industry Canada Launches Business Portal
+++ Cow Chip Offers Beefy Security
+++ The Tax Man Cometh Online
+++ New Streaming Technology Hopes to Cut Congestion
+++ MTS Offers Wireless Surfing Innovation
+++ Bell Canada Unveils Full-Motion Video Network
+++ U.S. Government Shuts Down Alleged Internet Scam
+++ Online Shopping Tally Not Nearly So Bleak
+++ Is Digital Gender Divide Diminishing?

[-- DIGERATI DATEBOOK: UPCOMING INDUSTRY EVENTS --]
+++ The Future of B2B Executive Briefing
+++ Canadian New Media Awards

[-- HARD-WIRED: TOUGH TALK FROM A SKEPTIC --]
+++ You May Now Click the Bride

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[-- NEWSPEAK: MULTIMEDIA INDUSTRY NEWS --]

///// INDUSTRY //////////

+++ Call for 2001 Canadian New Media Awards Nominations
Organizers of the second annual Canadian New Media Awards (CNMA) have issued a call for nominations from across Canada. The CNMA were created in order to recognize the accomplishments of individuals and companies contributing to the new media sector in Canada. Nominations will be accepted from February 19, 2001 until March 30, 2001 via the CNMA Web site http://www.cnma.ca, and the awards will be presented at a gala ceremony in Toronto on May 28, 2001. Categories include, "New Media Visionary", "Educator of the Year," "Most Promising New Company" and several new designations, including "Designer of the Year" and "Programmer of the Year". "The Awards are an important event for the Canadian new media industry," says Adam Froman, President and CEO of Delvinia, producer of the event. The Presenting Partners of this year's Awards are Heritage Canada, Telefilm Canada, MultiMediator, The Cultural Human Resources Council, Globe Interactive, and CBC.ca.
http://www.cnma.ca

+++ Can Young High-Tech Execs Survive Roller Coaster?
Are today's high-tech executives ready for the current economic downturn? Michael O'Neil, country manager for IDC Canada (formerly International Data Corp) is not so sure. He thinks many of the young executives currently running Canadian IT companies might stumble in bad times. Very few of them were in charge of very much at all during the last recession, he points out, and most would have no idea how to manage in such times. In good times, any decision was pretty much okay, since the market was growing and the stock market "was disconnected from reality," he added. Michael O'Neil is 38 years old.
(Source: Toronto Star)

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///// CONTENT //////////

+++ Industry Canada Launches Business Portal
Minister of Industry Brian Tobin has announced the creation of a new Web site, BusinessGateway.ca, which Tobin calls an entry point giving businesses direct access to key services and information from the Government of Canada. BusinessGateway.ca will provide users with streamlined access to relevant, frequently-used services and information, all organized by subject areas meaningful to business. Information will include e-forms, services sections, publications and a list of government contacts sorted by subject. "BusinessGateway.ca is a key component of the Government of Canada's new service-delivery vision, putting citizens first and delivering services and information in a way that makes sense to Canadians," said Minister Tobin.
http://www.businessgateway.ca

+++ Cow Chip Offers Beefy Security
With all and sundry concerned about "mad cow disease" and the general quality of our beef, an Edmonton vet has found a way to offer "barn-to-butcher security." (No, we're not making this up!) Creator Jake Burlet, whose family has been ranching since 1916, came up with the idea of a tracking system that allows food producers to monitor the complete history of cattle they might be interested in buying. Starting this year, all producers must buy ear tags from the agency to attach to newborn calves. The information will then be input into Viewtrak.com, an Internet-based system that allows subscribers to view everything on file about a particular animal. (Source: Montreal Gazette)
http://www.viewtrak.com

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+++ The Tax Man Cometh Online
Don't panic. You still have a few months in which to procrastinate, but if you are expecting a refund from your taxes this year you might want to consider filing your tax return online. Last year, the first year in which the Canada Customs and Revenue Agency opened its NetFile system to the general public, over 443,000 electronic tax filings were received. While users expecting refunds can expect to receive their cheques within a couple of weeks, filing over the Internet currently requires the purchase of a software package that can cost between $30 and $60. The CCRA says it saves about $2 million for every million returns it receives electronically.
http://www.ccra-adrc.gc.ca

||||||||||||| Please Support Our Advertisers ||||||||||||||
MULTIMEDIA NEEDS MORE THAN "GEE-WHIZ" ANIMATION
It needs the right voice... Paul Boucher
More than a voice... a persona for your application 25 years of bilingual voice performance experience
Hear Paul Boucher at
http://www.therightvoice.com
||||||||||||| Please Support Our Advertisers ||||||||||||||

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///// DEALS //////////

+++ Nortel Lands Multiple Deals in China
Nortel may be suffering from stock market woes, but that hasn't stopped the company from winning three contracts in China totaling over $260 million U.S. The deals include one to set the foundation for wireless Internet in the country, a large optical contract and another involving one of China's largest wireless carriers. Robert Mao, president and chief executive officer of Nortel Networks China, was quoted as saying that the deals "are testimony to the excellent levels of service and support we're delivering to our valued customers in China and to the strategic, fast-growing Asian market." Canada's Prime Minister was on hand when the deals were signed. (Source: Canada.Internet.com)
http://canada.internet.com/can-news/article/0,1087,141_587401,00.html

+++ New Streaming Technology Hopes to Cut Congestion
Bycast Media and Sympatico-Lycos have formed a strategic alliance in order to launch a new streaming media platform designed to overcome Internet congestion problems. Sympatico-Lycos has launched a field trial that will use Bycast's technology to stream CHUM Group Radio Ottawa's signals at CD level quality to select broadband customers across the country. "The field trial will [demonstrate] several key aspects of Bycast's audio and video delivery platform, including reduced transport costs, increased quality of service, reliability and fault tolerance," said Jon Festinger, President and CEO of Bycast Media Systems Canada.
http://www.bycast.com

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+++ MTS Offers Wireless Surfing Innovation
Manitoba's MTS has joined forces with Zero Gravity to offer Internet connection and other wireless services for Palm customers in Manitoba. The new service, to be called Zero Gravity, will allow viewing of virtually all Web sites, including graphics (in a modified form), thanks to an advanced server which formats Web content and graphics for PDA screens using standard HTML Internet language. "We're very excited to be the first telecommunications company in Canada to offer an integrated wireless package for Palm PDA users in Manitoba," said Roger Ballance, Executive Vice-President Sales and Marketing of MTS.
http://www.mts.mb.ca/news/nr_2001_zerogravity.html

||||||||||||| Please Support Our Advertisers ||||||||||||||
DOWNSIZED BY A DOTCOM?
Our new media recruiting specialists can help!
For the best new media career opportunities, contact MultiMediator PixelScout ... 'Great People - Great Careers'
e-mail: info@pixelscout.com or call (416) 410-7704
http://www.pixelscout.com
||||||||||||| Please Support Our Advertisers ||||||||||||||

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///// INFRASTRUCTURE //////////

+++ Bell Canada Unveils Full-Motion Video Network
Bell Canada has launched a new service it hopes will allow "broadcasters, film production companies and eventually cinemas transport and distribute uncompressed, full-motion video between cities." For digital transfers using current technology the content must first be digitally compressed, which often results in loss of quality. Using Bell's Nexxia network, the information can now be transmitted at 270 megabits per second, or nearly 300 times faster than Bell's High-Speed Sympatico service. The video network service will be initially be offered in Toronto, Vancouver, Montreal, Calgary, Edmonton and Ottawa as well as Los Angeles, New York, San Francisco and Chicago.
http://www.bce.ca/en/news/releases/bc/2001/02/14/5725.html

+++ U.S. Government Shuts Down Alleged Internet Scam
The U.S. government has shut down a company that is alleged to have duped at least 27,000 Web site owners, including many Canadians, into registering assorted variations of their domain names. The company, known variously as National Domain Name Registry, The Electronic Domain Name Monitoring and Corporate Domain Name Monitoring, is said to have sent faxes to legitimate Web site owners stating that "an unidentified third party had tried to register a site with a near-identical name" to their own (joeblow.net instead of joeblow.com). For a fee of $70, the company would "halt" the application. There was never any such threat, of course.

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///// FACTS & FIGURES //////////

+++ Online Shopping Tally Not Nearly So Bleak
Who knows where the economy is really going, but according to Ipsos-Reid's Angus Reid, the online market is much rosier than sometimes assumed. Chairman Reid says "easier and less expensive access to the Internet will be the push needed to recruit the second generation of Internet users around the world." Recent doomsday predictions are little more than "a backlash against the previous years' unrealistic Internet mania," he says. And despite the recent Dotcom crisis, he points out, there are 120 million online Internet shoppers worldwide, one in four of whom buy on impulse. (Source: Toronto Star)
http://www.angusreid.com

+++ Is Digital Gender Divide Diminishing?
A new study from market research firm Pollara seems to indicate that "the digital divide along gender lines" might be diminishing. The study found that women constituted 44 per cent of Internet users who described themselves as being "savvy", up from 30 per cent last year. And 38 per cent called themselves "trendy", up from 33 per cent a year ago. Savvies are technology enthusiasts who focus on business usage and info gathering, while Trendies are said to be more interested in entertainment. The increases were most marked in users aged 18 to 34. (Source: Globe and Mail)
http://www.pollara.ca

||||||||||||| Please Support Our Advertisers ||||||||||||||
MULTIMEDIA NEEDS MORE THAN "GEE-WHIZ" ANIMATION
It needs the right voice... Paul Boucher
More than a voice... a persona for your application 25 years of bilingual voice performance experience
Hear Paul Boucher at
http://www.therightvoice.com
||||||||||||| Please Support Our Advertisers ||||||||||||||

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[-- DIGERATI DATEBOOK: UPCOMING INDUSTRY EVENTS --]

+++ The Future of B2B Executive Briefing
March 13, 2001 in Toronto, ON
http://www.forrester.com/ER/Events/Upcoming/Overview/0,1550,337,00.html

+++ Canadian New Media Awards
May 28, 2001 in Toronto, ON
Nominations accepted from February 19 until March 30, 2001
http://www.cnma.ca

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[-- HARD-WIRED: TOUGH TALK FROM A SKEPTIC --]

You May Now Click the Bride

By 'The Hacker' bitstreamhacker@bigfoot.com

I was surfing a popular U.S. wedding Web site the other night (don't ask) when something caught my eye: "Chat with our online wedding expert" the little button flashed. I obviously had nothing better to do, so I took the bait and clicked. Boom, I'm staring at a page describing how I can get "live advice" on all things wedding-related from a bona fide wedding planner. Clever, I think to myself. What a great way to add value, make your site sticky, and distinguish yourself from the competition. The honeymoon was over when I noticed the online wedding expert's hours of operation; she (or he, who knows nowadays?) was only open for chats from 9 to 5 on weekdays. Now I don't know about you, but from 9 to 5 on weekdays I'm working (to pay for things like 'live entertainment' for bachelor parties), not surfing wedding Web sites for advice from wedding experts. Surely it would be better to have the 'wedding expert' available weekday evenings and on weekends ... you know, when most consumers do their personal surfing!?!?!? This struck me as an all- too familiar example of a company losing sight of its customers, who are, after all, the single biggest contributor's to its success (or failure). Sure, technology allowed the company to offer a 'cool' new feature on its Web site, but what good does it do if the feature isn't available when the majority of its audience is surfing the site?

/////
'The Hacker' is a veteran of the Canadian interactive scene who, for obvious reasons, wishes to remain anonymous. The statements and opinions expressed in Hard Wired are solely those of the author and not BitStream's publisher, its affiliates or advertisers. So don't kill the messenger, OK?

||||||||||||| Please Support Our Advertisers ||||||||||||||
NEED A WEB GURU ... YESTERDAY?
Our new media recruiting specialists can help!
For the best and brightest new media talent, contact MultiMediator PixelScout ... 'Great People - Great Careers'
e-mail: info@pixelscout.com or call (416) 410-7704
http://www.pixelscout.com
||||||||||||| Please Support Our Advertisers ||||||||||||||

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[-- ABOUT MULTIMEDIATOR'S BITSTREAM --]

MultiMediator's BitStream is a free e-mail newsletter published every two weeks by MultiMediator - Canada's Multimedia Guide http://www.multimediator.com/.

Send your multimedia industry news and information to:
bitstream@multimediator.com
(Please do NOT send attachments.)

If you contact companies or individuals mentioned here, please tell them you saw them in MultiMediator's BitStream.

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Copyright 2001 MultiMediator. All rights reserved. "BitStream" is a trademark of MultiMediator Partnership. The content of BitStream may be reproduced in any medium for non-commercial purposes as long as proper credit is given.

No Russian tennis players were harmed in the making of this newsletter.

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